Privacy Policy

Privacy Policy 

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit our website (the "Site") or make a purchase from Immanuel Montreal.

WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more details about cookies and how to disable them, visit All About Cookies.
  • Log Files: Track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number. This information is referred to as "Order Information."

When we speak of "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect to process and fulfill any orders placed through the Site (including handling your payment details, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen orders for potential risks or fraud;
  • Provide you with product updates, offers, and advertisements based on your preferences.

We use the Device Information we collect to help us screen for potential risks and fraud (particularly your IP address) and to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site and to assess the effectiveness of our marketing and advertising efforts).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third-party service providers to help us use your information as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify handles your Personal Information here.
  • We also use Google Analytics to understand how customers use the Site. Learn more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests such as subpoenas or search warrants, or otherwise protect our rights.

TARGETED ADVERTISING

We may use your Personal Information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s informational page.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete the Personal Information we hold about you. To exercise this right, please contact us using the details below. Additionally, if you are a European resident, please note that we process your Personal Information to fulfill contracts we might have with you (such as if you place an order through the Site), or to pursue our legitimate business interests. Your data may be transferred outside of Europe, including to Canada and the United States.

RETENTION PERIOD

When you place an order through the Site, we will retain your Order Information for our records unless and until you request us to delete it.

CHILDREN

This Site is not intended for individuals under the age of 16.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

CONTACT US

For more information about our privacy practices or if you have any questions or concerns, please contact us by email at info@immanuelmontreal.com.